PEARL IMS team is available 24/7 and offers full-time support to institutions. We help with data management, backup, training, and can implement any custom features your institution requires.
Always Available
Pearl IMS provides round-the-clock support to ensure your institution always has the help it needs, whenever it's needed.
Support Services
- 24/7 Availability: Support team available round the clock
- Data Management: Help with data import, export, and management
- Backup Services: Regular backups and data protection
- Training: Comprehensive training for all staff members
- Custom Features: Implement custom features as needed
- Technical Support: Quick resolution of technical issues
- System Updates: Regular updates and improvements
Support Channels
- Email support
- Phone support
- Live chat
- On-site support (when needed)
- Video call support
Benefits
- Get help whenever you need it
- Quick resolution of issues
- Comprehensive training and onboarding
- Custom solutions for your needs
- Peace of mind with reliable support